Stay Connected – Internet Communications in Austria

Staying connected to friends and family on the other side of the globe is important when you first move to Austria. The easiest way to do this is via the Internet. There are a wide range of Internet providers and it’s relatively easy to get connected. In the meantime most hotels, restaurants and especially all McDonalds’ have free Wi-Fi, “Gratis WLAN” hotspots, so you just need to ask for the password if they are locked.  

The Telekom Austria Group is the largest telecommunications company in Austria and the umbrella company for all Internet service providers. I wouldn’t bother with out-dated dial up access as its slow and high-speed access (DSL) has dominated the broadband market.  However, if you decide to go with the dial up option, you just need a normal analogue phone-line and an account with an Internet service provider. If you have a fixed telephone line, you can plug your computer in and get online that way. Most dial-up ISPs offer either a pay-as-you-go service or a contract where you pay an amount per month for limited access.

It is advisable to go with the high-speed option (DSL), as it is faster and the cost is less. Many mobile phone providers have packages that include your Internet Wi-Fi and TV services. All you need is a computer, a linking element for the data line and a service provider. Simply book an appointment with the technician when you are in the phone shop, to arrange a time to come and install the router or modem. 

Flat rates are common but be careful when it states “unlimited”, as it might be unlimited up to a certain size. Read the small print to avoid a surprise bill.


Saskia Petz

Tanja Traut

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